Terms of Service

Last updated: October 1, 2026

Welcome to Kiviato. By accessing or using https://kiviato.com, you agree to these Terms of Service.

Please read these Terms carefully before using our website or placing an order.

1. General Conditions

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

Kiviato reserves the right to refuse or cancel an order in certain circumstances, including suspected fraud, unauthorized activity, product availability issues, pricing errors, or violations of these Terms.

We reserve the right to update, modify, or discontinue products, services, prices, or website content at any time without prior notice.

2. Product Information and Pricing

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information on our website are accurate.

However, occasional errors, inaccuracies, or omissions may occur.

We reserve the right to correct errors and to update information at any time, including after an order has been submitted. If an order is affected by a significant pricing or product information error, we may contact you before processing the order or cancel the order and issue a full refund.

Product colors may appear slightly different depending on your device or screen settings.

3. Orders and Payment

All orders are subject to acceptance, product availability, and successful payment authorization.

By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

We accept the payment methods displayed at checkout. Payments are processed securely through third-party payment providers.

An order confirmation does not necessarily guarantee that an order will be fulfilled if there is an issue with availability, payment, pricing, or other circumstances affecting the order.

4. Shipping and Delivery

Shipping times and delivery estimates are described in our Shipping Policy.

Delivery times are estimates and may be affected by factors outside our control, including carrier delays, customs processing, weather, and other circumstances.

For international orders, customs duties, taxes, and other charges may apply depending on the destination country and applicable laws.

For additional information, please review our Shipping Policy.

5. Returns and Refunds

Returns, refunds, and exchanges are subject to our Refund Policy.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded or waived under applicable law.

6. Intellectual Property

All content available on the Kiviato website, including text, logos, graphics, photographs, product images, designs, and other materials, is owned by or licensed to Kiviato unless otherwise stated.

You may not reproduce, distribute, modify, copy, publish, or commercially use our content without prior written permission.

7. Prohibited Uses

You may not use our website or its content:

• For any unlawful or fraudulent purpose.

• To violate applicable laws or regulations.

• To interfere with the security or operation of our website.

• To attempt to gain unauthorized access to our systems or accounts.

• To copy, reproduce, or exploit our content or services without authorization.

8. Third-Party Services and Links

Our website may contain links to or use services provided by third parties, including payment processors, shipping providers, analytics services